
There’s a lot more to banking than meets the eye
Uncover facts about the banking world and discover how our range of services can make a difference in your financial journey. Our services are designed to meet your financial needs. Whether you're curious about the benefits of Online Banking or how we can help you achieve your financial goals, we’ve got you covered. Dive in and see how we can help you make the most of your banking experience!
What is Card Management?
Did you know you can turn your Security Bank Mastercard debit card on or off with the tap of a button? To help prevent fraud and other unauthorized use, our debit cards come with a lock and unlock feature. Whether on the go through our mobile app or via desktop, our Online Banking customers can lock down their debit card when not in use and unlock it when they are ready to use it. This feature is instant, and locked cards can be unlocked for a specific purchase, even if you’re in line at the checkout!
Did you know you can turn your Security Bank Mastercard debit card on or off with the tap of a button? To help prevent fraud and other unauthorized use, our debit cards come with a lock and unlock feature. Whether on the go through our mobile app or via desktop, our Online Banking customers can lock down their debit card when not in use and unlock it when they are ready to use it. This feature is instant, and locked cards can be unlocked for a specific purchase, even if you’re in line at the checkout!
How to Lock/Unlock your Cards:
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Once logged in, click on the account for the card you wish to lock or unlock.
- Depending whether you are on the desktop or mobile app, your screen will look similar to these sample images.
Desktop Users
Navigate to the "Card Management" tile and click on the card you wish to Lock/Unlock.
Mobile Users
Tap on the "Card management" option in the list, and then select the card you wish to Lock/Unlock. - Alternatively, if you have enabled the "Card management" tile from the customize your dashboard guide, you can quickly Lock/Unlock any of your cards by clicking the slider button. It’s that simple!
What are Account Alerts?
Account Alerts are a way to monitor your accounts with notifications through text message, through our SBKC Mobile App, or even through your email. You can set up an alert to notify you when your account balance reaches a specified amount or when there is a debit/credit that is over a specified amount.
Why are Account Alerts helpful?
If you budget on a day-to-day basis, having an alert that notifies you that your balance has fallen below a specific amount could aid you in your budget. In addition to that, setting up alerts can help with preventing fraud. You can know within minutes that your card has been used if a debit has been posted that is over our specified amount. If you know that debit seems suspicious, you can check your mobile banking app to see what the charge is and catch any further transactions from happening by reporting the charge.
How to set up an Account Alert:
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Once logged in, click on the account you wish to set up an alert.
- Click on "Alert Preferences". Whether you are on desktop or our mobile app, your screen may look similar to the below sample images.
For desktop users:
For mobile users: - Select the category you wish to set up this alert for and click on "Add Alert".
The Balance category will allow you to set up a notification when your account goes BELOW or ABOVE a specified amount. A notification will only be sent once there is activity in your account such as a debit or credit and your balance after said activity triggers the alert.
The Transaction category will allow you to set up a notification when there is a DEBIT or CREDIT over a specified amount applied to your account. A notification will be sent when the specified amount is processing to your account AND when it is posted. You will receive two notifications for the same debit/credit alert.
What does it mean to add "tags" to your transactions?
Tagging a transaction is simple to do and allows you to better organize your finances all within our Online Banking system. Once you have applied a tag to the transaction, use the search function to search for a specific tag so you can easily see all tagged transactions.
Why would you want to add tags your transactions?
Adding tags to your transactions will give you the ability to organize your account for budgeting purposes. Additionally, you can look at your spending habits and easily understand how your money is being spent depending on how well you manage your tagging system.
How to add tags to your transactions?
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Once logged in, select the account.
- Select the transaction you want to apply a tag.
- Click on "Add tags" to apply a tag to that transaction.
- That's it! You've tagged your transaction! To search for tagged transactions, click on the search icon.
Next, you will select the "Search and sorting options". - In the Advanced search pop-up, select the tag you want to search for by selecting "Any" under the Tags portion of this search feature.
What does combining your statements mean?
If you have multiple accounts with Security Bank of Kansas City, you can combine all of your monthly statements into one statement with all your account details/transactions included.
Why would you want to do that?
We charge a paper statement fee for every account. Combining all of your account paper statements into one monthly statement would save you money.
How do you set up combined statements?
To set up combined statements, you will need to contact us by phone or visit your nearest Banking Center. Contact us at (913) 281-3165 and speak to Customer Support.
What are Conversations?
Conversations is a way for you to send messages to a Personal Banker through your online banking portal. We respond to your messages within normal business hours of operations, and you can ask any question you may have regarding your account/future business with the bank.
Why would you want to use Conversations?
You can address concerns you have about your account with a Personal Banker and get answers you can depend on. Maybe you have a question about a transaction on one of your accounts, or you want to discuss the benefits of what your account offers.
How do you use Conversations?
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Once logged in, click on "Messages" option in the side menu bar.
- Next, you will want to click on the "Start a conversation" button.
- Simply type out your message and click the "Send" button to send your message to one of our online Personal Bankers.
- Additionally, you can include an attachment to your conversation to aid your conversation by clicking on the " + " button to the left of the message box.
Choose which type of item you want to add to the conversation.
NOTE: Conversations is not a live chat feature.
Getting Paid Is Simple
Autobooks is an online accounting solution that helps our small business customers with electronic invoicing, online payment acceptance, invoice tracking, estimates, and small business accounting. Autobooks is designed specifically for small business owners that don't have time for complicated systems.
How to Setup Autobooks
- Click the “Send an Invoice” button located in the “Send Invoice / Get Paid” dashboard card.
- If you do not have this card on your dashboard, scroll to the bottom of your dashboard and select the “Organize Dashboard” button.
- Click the “+ Add a card” button.
- Select the card to add it to your dashboard.
- Go back to Step 1.
- If you do not have this card on your dashboard, scroll to the bottom of your dashboard and select the “Organize Dashboard” button.
- You will be directed to sign up for Autobooks the first time you click on the Autobooks card. Fill out the initial enrollment questions.
- After inputting the enrollment information, select the account, and click "Accept Terms and Continue".
Note: You will gain access to this platform once your application is processed and approved.
Once approved, you're ready to use Autobooks.
How to Send an Invoice
- Click the “Send an Invoice” button from your Online Banking dashboard.
- Under the “Invoices” tab, click on the “New invoice” button.
- Fill out all the information that pertains to your invoice.
- Type in the customer's email address and click "Done".
That’s it! Track the invoice from the “Invoices” tab.
How to Pay an Invoice
- When you receive an invoice link from an Autobooks user, click on the invoice link. You will be directed to the Autobooks website. Click on "Pay invoice".
- After reviewing, click the “Pay online” button and enter your payment information.
Be sure to save your payment receipt for future reference.
What is Digital Wallet?
You can set up your smart phone/smart watch to securely store your card's information and pay at millions of merchant locations that accept mobile payments.
If you see the contactless card symbol you can pay with your Digital Wallet app.
Why Digital Wallet?
In addition to the convenience, digital wallets are considered more secure than cash and physical cards because they use encryption and tokenization to protect your financial information. They also offer additional layers of security, such as biometric authentication.
How to Pay with Digital Wallet:
Download your compatible Digital Wallet app. Apple Wallet for Apple devices or Google Wallet for Android. Then follow these instructions.
Apple, Apple Wallet, and the Apple Logo are trademarks of Apple Inc., registered in the U.S. and other countries. Google, Google Wallet and the Google Wallet logo are registered trademarks of Google Inc.
How to Schedule a Payment:
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Navigate to the "Bill Pay" card on your dashboard and click the "Manage payments" button.
NOTE: You can also choose “Bill Pay” from the panel menu on the left side and then select "Manage payments" from that screen. - If you have not enrolled for Bill Pay, you will be prompted to do so.
- You will be brought to your Online Bill Pay dashboard. On the "Payments" tab, select "+ Payee" in the "Schedule" card.
- Fill in the new payee's information. You can search frequently used Payee, Pay a company, or Pay a person. Depending on the option you choose, fill out the information pertaining to the Payee on the next page.
- Once you've added the payee, you will begin to see them in the payee section of "Payments" tab.
Your Bill Pay (under your payments tab) screen will look like this once you add a payee:
Find the payee you wish to schedule a payment, fill out the proper payment details, then select "Pay".
What is eBill?
eBill replaces paper bills with electronic bills. The payee must have a website available to view your bill online to be eligible for eBill. If eligible, you can link biller’s website to your Online Bill Pay dashboard. Once the account has been connected, eBill can present the due dates and amounts from billing statements to alert the user to make a payment from our Online Bill Pay dashboard. Users can even file the eBill for future reference! It is super convenient and another great way to go paperless.
eBill replaces paper bills with electronic bills. The payee must have a website available to view your bill online to be eligible for eBill. If eligible, you can link biller’s website to your Online Bill Pay dashboard. Once the account has been connected, eBill can present the due dates and amounts from billing statements to alert the user to make a payment from our Online Bill Pay dashboard. Users can even file the eBill for future reference! It is super convenient and another great way to go paperless.
Why is eBill helpful?
eBill helps our Online Bill Pay users streamline payments with their utilities and other regular monthly bills. In the Online Bill Pay dashboard, you can see exactly which bills are due, how much you owe, and schedule payments.
eBill helps our Online Bill Pay users streamline payments with their utilities and other regular monthly bills. In the Online Bill Pay dashboard, you can see exactly which bills are due, how much you owe, and schedule payments.
How to set up eBill:
- Add the Payee (if needed) – On the Payments dashboard in the "Biller connect" tile, select the payee.
- Enter your login details for the biller’s website.
- You may be prompted for more information. Otherwise, your biller should automatically link.
- Once linked, you will be able to see amount due and due date.
- Using the “three dots”
, you will be able to view and file the eBill.
What does it mean to save your receipts online?
Within Online Banking, take a picture of a receipt to associate it with a specific transaction. Use our SBKC Mobile App to do it directly, or upload a photo to the transaction's details.
Within Online Banking, take a picture of a receipt to associate it with a specific transaction. Use our SBKC Mobile App to do it directly, or upload a photo to the transaction's details.
Why is this feature helpful?
Taking photos of your receipts and attaching them to the transaction will help keep you organized. Saving receipts to your transactions, helps with reconciling your budget. For example, you could use this feature for taking pictures of a big ticket purchase for future reference.
Taking photos of your receipts and attaching them to the transaction will help keep you organized. Saving receipts to your transactions, helps with reconciling your budget. For example, you could use this feature for taking pictures of a big ticket purchase for future reference.
How do you save your receipts online?
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - Once logged in, click on the account for the transaction and attach a receipt image.
- Click on the transaction to add a receipt image.
- Click on the " + " button under the section that says "Add images".
- Take a photo of your receipt with your mobile device, or find the image you wish to attach on your PC.
- When finished, you should see your photo attached to the transaction in the images section. You can add more images for this transaction if you wish by clicking the " + " button again and taking another photo.
What is 24-Hour Telephone Banking?
Our enhanced system provides easy access to your accounts 24 hours a day, 7 days a week. It includes convenient options for checking balances, transferring funds, and more.
Why is this helpful?
You can plan ahead! Review pending transactions, set up transfers between your Security Bank accounts, and set up loan payments to occur on a future date. You can also access your account after business hours if your internet is down.
See our 24-Hour Telephone Banking page for details.
What is Credit Score?
Credit Score is a free service to help our Online and Mobile Banking customers understand their current credit health. You will get your credit score, an understanding of the key factors that impact it, and access to special loan and credit card offers that can help you reduce interest costs. With this service, you will always know where you stand with your credit and where you can potentially save money. It will also monitor your credit report daily to help you keep an eye out for identity theft. You will be informed by email if any big changes are detected – a new account has been opened, a change in address or employment occurs, a delinquency has been reported, or an inquiry has been made.
Credit Score is a free service to help our Online and Mobile Banking customers understand their current credit health. You will get your credit score, an understanding of the key factors that impact it, and access to special loan and credit card offers that can help you reduce interest costs. With this service, you will always know where you stand with your credit and where you can potentially save money. It will also monitor your credit report daily to help you keep an eye out for identity theft. You will be informed by email if any big changes are detected – a new account has been opened, a change in address or employment occurs, a delinquency has been reported, or an inquiry has been made.
Why is it helpful?
Being able to access your credit score on a daily basis can be helpful to those applying for a line credit. With this tool, you can get real-time credit monitoring alerts. Explore the Credit Score Simulator to see how certain events could affect your credit.
Being able to access your credit score on a daily basis can be helpful to those applying for a line credit. With this tool, you can get real-time credit monitoring alerts. Explore the Credit Score Simulator to see how certain events could affect your credit.
How do you access your Credit Score?
- Sign in to your Online Banking profile on a desktop or mobile device using our SBKC Mobile App. If you do not have an Online Banking profile set up, you can sign up for one below:
Enroll for Online Banking (Opens in a new Window) - The "Credit Score & Report" card should have been added to your dashboard automatically. If you do not see it, you can add it by clicking on the "Organize Dashboard" button at the bottom of the page. In this screen, click the "Add Card" button and select the "Credit Score & Report" card.
- Once your "Credit Score & Report" card is visible on the dashboard, you will need to enroll before you can utilize this tool. Follow the instructions in the card.
- That's all you have to do! Your credit score will appear in this card!
When clicking the "Show My Score" button, you will have access to all the available data, along with some other useful tools/info.-
- The Score Analysis tab shows you the data that comprises your Credit Score.
- The Credit Report tab shows you all lines of credit you have currently available. If you see anything that is incorrect, be sure to dispute it with the all 3 of the credit bureaus. There is a dispute button at the bottom of the page. This will direct you to TransUnion's dispute page.
- The Score Simulator lets you see what could happen to your credit score . If you were to take certain actions such as: getting a new loan, paying off a credit card, increasing a credit cards limit, etc.
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To learn more about your Credit Score, you can find all information on our Credit Score page.