Lost/Stolen ATM or Debit Cards
Tell us AT ONCE if you believe your debit card and/or PIN Number has been lost or stolen.
Use Our Online Banking Platform or Mobile Banking App
-
- On your dashboard, tap/click on Card Management.
- Select the card(s) that is lost or stolen.
- Under Card Services, tap/click on Report card lost/stolen and complete the remaining steps.
- Cards that are reported lost or stolen will not automatically be reordered.
- To request a new card, please contact our Customer Support Center.
Customer Support Center
-
- Phone (913) 281-3165
- Hours: Monday-Friday 7:30AM - 6:00PM & Saturday 8:00AM - 12:00PM
After Hours
-
- 24-Hour Telephone Banking
- Toll-Free (844) 810-7603