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Contact Us

We're only a keystroke or call away

Get in Touch with Us – Your Questions, Our Priority

Whether you have inquiries about our products, need assistance, or want to connect, this is where your questions find answers. Our dedicated team is here to provide the support and information you seek. We value your feedback, ideas, and the opportunity to enhance your experience with us. Feel free to reach out through the provided channels, and let's start a conversation. Your satisfaction is our priority, and we look forward to hearing from you.

Contact Methods

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Email


NOTE: Email is not a secure method of communication. Do not use email to send us confidential or sensitive information such as account numbers or social security numbers. If you need to provide this type of information, contact us by phone, in person at a Banking Center, regular mail or through our Secure Message Center while logged into Online Banking.
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Online Banking

You may submit questions securely within our Online Banking on your desktop or through our mobile app.

  1. Log in to your Online Banking or mobile app.
  2. Click on "Support" in your dashboard's menu.
  3. Click "Send us a message" to contact us through Secure Conversations. 
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Phone

Customer Support Center

Hours
M-F 7:30AM – 6:00PM
Sat 8:00AM - 12:00PM 
  
24-Hour Telephone Banking
Toll-Free (844) 810-7603
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Report a Lost/Stolen Consumer or Business Debit Card 

Customer Support Center
(913) 281-3165

Hours
M-F 7:30AM – 6:00PM
Sat 8:00AM - 12:00PM 

24-Hour Telephone Banking
Toll-Free (844) 810-7603
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Find a Banking Center

We have Banking Centers and ATM/ITMs located throughout the greater Kansas City area.

Locations

Our Corporate Office:
701 Minnesota Ave.
Kansas City, KS 66101